IC Systems: Three Generations of Exceptional Ethics in Collection Services

Founded in 1938 by Ruth and Jack Erickson, IC Systems is an accounts receivable company that has now passed through an admirable three generations of Erickson family ownership. As the years have gone by the business continues to retain their guiding principle of ensuring their clients honest, ethical service. The company also puts great effort into being at the forefront of the industry. As technology has advanced over time, IC Systems has kept the business at the cutting edge. In fact, they were the first United States based collection agency to eliminate typewriters in favor of computers in 1968, taking a huge leap forward (Indeed). Today they continue that trend by utilizing the best in state-of-the-art collection and security software to preserve their industry-wide standing as one of the most secure collection companies in operation.

The ethical standards of IC Systems extends both to the inner workings of the company and in their conduct with the outside world. Within the company the employees are trained to operate with the application of the most consumer-friendly tactics possible while always maintaining ethics yet still accomplishing the ultimate goal for the client. Employees of IC are recognized with quarterly Core Values Awards and can even nominate co-workers for the consideration of one if they recognize that individual as being an example of such. The effect of these high working standards create external recognition for IC Systems in the business world as well. IC Systems has been nominated and gone on to be a finalist three consecutive years running for the Better Business Bureau Torch Award given for ethics.

Headquartered on the outskirts of St. Paul, Minnesota with a second branch in La Crosse, Wisconsin, IC Systems is one of the largest collection companies in all of North America. Clients that they serve range from small business owners to highly recognizable Fortune 500 companies. It is anticipated that no matter the size of the business IC is servicing the world will continue to receive the same secure, innovative, respectful, and ethical level of service that has come to be expected from them over their 80 year legacy.